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Administrative Assistant - Phoenix AZ
Company: Ajilon Professional
Location: Phoenix, AZ
Posted On: 11/05/2009
Coordinator Sun, Mon, Tues, Wed from 8am to 6:30pm Direct Hire
Company located I17 &101 and pays $15-$18/hr
Requires someone who wishes this shift long-term to fit lifestyle.
Position Summary
The Family Services Coordinator will provide superior customer service and office clerical support while facilitating the donor screening and informed consent process in the Family Services department. This important department is the public side of the company which networks with funeral home providers and caregivers while providing donor and donor family communications by helping people with the informed consent process, medical screenings, and delivering exceptional NOK services.
Education and Experience
Bachelors degree (B.A./B.S.) in a related field, from a four-year college or university.
3-5 years experience in office clerical and/or customer service
Knowledge
Computer Skills: MS Word, MS Excel, Internet, MS Access, MS Power Point (must be proficient in typing) Required to take a typing test.
Position Elements
Required Elements:
Ensure high level of detail in department for documentation, tracking, control, and record safekeeping.
Meet requirements for detailed donor documentation and record keeping.
Ability to learn and understand basic medical terminology.
Superior customer service to both internal and external clients.
Superior typing, data entry and office clerical skills.
Personal Elements:
Demonstrated knowledge of customer care through professionalism and quality service.
Professionalism with great attention to detail and the ability to work at a fast pace.
A true team player who has the ability to be flexible and do what is best for the organization.
Flexible schedule and willingness to do whatever it takes to get the job done. Ability to provide on call support.
High standards of excellence.
Excellent communication skills.
Multi-tasking skills – capable of handling many tasks at once and not losing attention to detail.
Outstanding quality standards
An understanding of or ability to understand medical terminology and industry standards.
Ability to follow directions, interact with internal and external partners, understand and to follow procedures and to accept
constructive criticism.
Willingness to work with dignity and respect in a professional environment.
Someone who is passionate about improving life.
Please email your resume on Word directly to tammy.podborny@ajilon.comdf-lj More...
Experience
See above
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